Headwall Logistics, a high-performance third-party logistics (3PL) provider headquartered in Colorado, specializes in over-the-road freight—including full truckload (FTL), open deck, and enclosed shipments. With a reputation for hands-on service and trusted partnerships, Headwall leverages Highway to streamline carrier onboarding and create a secure, scalable freight network.

The Challenge: Manual Workflows and Limited Fraud Prevention

Initially, Headwall relied on manual processes, paper packets, and legacy tools like Carrier411 and Safer for vetting. While effective, these time-consuming methods couldn’t keep up with fast-paced freight demands or sophisticated fraud tactics.

“Highway is our primary source of truth for carrier vetting. We use other tools, but they’re secondary. Everything starts with Highway.”
— Brody Mueller, Operations Manager, Headwall Logistics

The Solution: Identity-Driven Carrier Insights

By integrating Highway with Tai TMS, Headwall gained a centralized platform for identity-based carrier vetting, compliance, and fraud detection. Highway’s Carrier Identity® system flags risks before they impact operations—removing manual cross-platform checks.

Highway detects suspicious behavior like dispatch inconsistencies and missing documents, allowing proactive decision-making before a load is ever booked.

“With Highway, we can spot problems before they even start. That’s the difference. Most people don’t realize there’s an issue until it’s already happening—but Highway gives us the visibility to make smarter decisions early.”
— Brody Mueller, Operations Manager, Headwall Logistics

The Results: Growth Without Compromise

• 30% Increase in Shipments: Monthly load volume rose from 650 to 850+ without expanding staff.
• Streamlined Onboarding: Identity-verified workflows reduced onboarding time and complexity.
• Improved Compliance: Risk exceptions are routed to the right compliance contacts, reducing bypasses.
• Proactive Fraud Detection: Highway helps quickly identify and block fraudulent carriers.

“At the end of the day, it’s about execution for our clients. When we’re more efficient, everything moves faster. When we can combine speed with increased oversight and increased volume, everybody wins. That’s the goal for us, and Highway helps make that possible.”
— David Peek, Co-Founder, Headwall Logistics

Setting a New Standard in Freight Technology

By embedding advanced, identity-first tools into core operations, Headwall Logistics leads the way in logistics innovation, demonstrating the value of automation, carrier transparency, and risk mitigation in modern 3PL environments.

As logistics demands increase nationwide, Headwall proves that scalable growth and strong security can go hand in hand.